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Michigan-VoIP-Info.com

'Your #1 VoIP Information Resource for Michigan Residents on the net!'

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What is VoIP anyway?

VoIP stands for Voice Over Internet Protocol, which is basically the technical term for a phone call over the internet. If you never heard of VoIP or want to learn more about the technology, welcome to the #1 Michigan VoIP resource on the net. The information contained in this site can be applied to all areas of the country, however Michigan VoIP is primarily focused on Michigan residents. There are basically 5 types of VoIP options, the most common would be the use of an Analog Telephone Adapter (ATA) descriptions of all 5 are located further down this page.

VoIP is not as complicated as you might think. The widespread use of hi speed internet at the home allows people to finally have a choice when it comes to phone service in Michigan. In order to use VoIP to replace your existing phone service you need to choose a service provider, you can compare prices by clicking here. The VoIP service provider will handle switching your existing phone number and send you a device called an ATA, this device connects to your internet connection between the Cable/DSL modem and your computer. The ATA is then connected to your nearest phone jack to activate all jacks throughout your home. Go to the Residential VoIP page to see the schematic of the general VoIP connection.

VoIP takes analog audio signals (your voice) and converts them into digital data packs enabling transmission over the internet, similar to email but much faster. The process is basically the same as what Ameritech does with your phone call through there hard lines. Current VoIP Providers offer unlimited local and long distance phone service for as little as $20 a month, and this includes taxes and surcharges. VoIP replaces your existing home phone service for a fraction of the cost. There are many options for Michigan solution voip read more and find out.

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What are some of the benefits of VoIP?

The main benefit for choosing VoIP over traditional Public Switched Telephone Network (PSTN) is price. You will receive bundled services such as unlimited local and long distance calls for one low price usually 50% less than with traditional PSTN providers. Currently VoIP is not regulated the same way as traditional phone services so the normal taxes and surcharges do not apply, most Michigan VoIP Providers bill one low price which includes all taxes and fees if any. The other main benefit of VoIP is the many features usually included in your monthly prices such as: Call Waiting, Voicemail, Caller Id, Call Forwarding, 3-Way Calling, Multi Rings, etc. 

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Should I choose VoIP from my cable company?

Recently many internet service providers such as Comcast and WOW have started offering Michigan VoIP service as a package price plan when you purchase their cable. If you are already paying for Cable TV and High Speed Internet from the cable company don't be tricked into adding VoIP from them also.

Many people see the initial savings over traditional phone service and think they are getting a good deal, however many times they are paying almost double for VoIP just to have a single bill for all three services.

Comcast charges $39.99 a month for their unlimted VoIP service compared to $16.58 for VoIP service through Sun Rocket if you pay yearly. Probably the most well known and best VoIP service provider available is Vonage and they charge $24.99 for unlimeted calling. WOW charges about $35.00 a month depending on the package you purchase. As you can see using the cable companies for your VoIP needs can cost you $23.00 more a month just to keep your Cable, Internet, and Phone on one bill. The VoIP service that the cable companies are offering is no better than most VoIP providers out there regardless of what the telemarketer tells you.

 

Faxing with VoIP, Can I do it?

Faxing with VoIP can be slightly different than the traditional Public Switched Telephone Network (PSTN). Not all VoIP providers offer Fax capabilities and some charge extra for this feature. Some VoIP adapters or ATA's as they are called allow fax capabilities by simply connecting your fax to the device. If your ATA supports fax capabilities you should not need a second line to send faxes. Beware that unusual amounts of faxing can violate your Terms of Service agreement with some providers and force you to upgrade to their business service, I think the normal user should not have a problem with this. Some providers require you to purchase a second number for your faxing needs and charge a minimal amount for that service usually around $5 or $10 per month.

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Michigan VoIP Calling Types

There are basically five ways to make calls using VoIP technology.

ATA - This is the most popular way to utilize VoIP, it uses a device called an ATA (Analog Telephone Adapter). The ATA gets connected to your router or Cable/DSL Modem and your phone line connects to the ATA. When you pick up your phone the ATA establishes a connection to the VoIP Provider and converts your analog signals from your phone  into digital packets to be sent through the internet. Most Michigan VoIP Providers will supply the ATA when you subscribe to there service. The ATA is shipped to your home and usually is pre-configured for connection, all you need to do is connect the ATA to the Cable/DSL modem. Connect your phone to the ATA and you're ready to go. Once you have the VoIP system set-up the user will never know the difference.

IP Phones - This option eliminates the need for an ATA because all of the hardware and software needed to convert and connect to the Michigan VoIP Provider is included in the phone itself. The IP Phone looks just like normal phones, the only difference would be the type of connection used. Standard phones use a connection called RJ-11, Ip Phones use a RJ-45 connection just like the cable coming into your computer from the modem. All you have to do is connect your phone directly to a router or cable/dsl modem and away you go. This option is utilized heavily in the business sector that already has multiple network drops in place.

Wi-Fi IP Phones - Same concept as the IP Phone however the connection to the internet is made utilizing a personal wireless router or by accessing a Wi-Fi Hot Spot. There are several Wi-Fi Hotspots in the Michigan VoIP area.

Computer to Computer - This is the cheapest and easiest way to use VoIP. This option uses your existing computer and internet connection along with software provided freely online to place calls using the microphone and speakers that came with your machine. This option has a major drawback, you must remain at your PC to make calls and receiving calls will not work unless you have your PC running and not in sleep mode. However, you usually are not required to pay a monthly service fee like the previous three options. This option also requires the person you are calling have the same software installed.

Computer to Phone -  This option uses your existing computer and internet connection along with software provided online to place calls using the microphone and speakers that came with your machine. This option has a major drawback, you must remain at your PC to make calls and receiving calls will not work unless you have your PC running and not in sleep mode. Most providers have a monthly subscription cost in order to call regular phones from your PC. However, using a service called AdCalls is free.

 

911 Calling?

In May 2005, the FCC adopted rules that respond to the threat that such misunderstandings pose to public safety. The FCC adopted rules requiring providers of interconnected VoIP services to supply 911 emergency calling capabilities to their customers as a mandatory feature of the service by November 28, 2005. "Interconnected" VoIP services are VoIP services that allow a user generally to receive calls from and make calls to the traditional telephone network. Under the FCC rules, interconnected VoIP providers must:

  • Deliver all 911 calls to the local emergency call center;
  • Deliver the customer’s call back number and location information where the emergency call center is capable of receiving it; and
  • Inform their customers of the capabilities and limitations of their VoIP 911 service.

 

 

Who Are We?

This website was designed for people looking for high quality, honest, and local information regarding Michigan VoIP choices. You can find comparisons, reviews and suggestions regarding VoIP providers. Did you know that VoIP can save you at least $360 a year. Click Here to see how much you can save.

I started using Vonage Voip about 2 years ago because I was tired of paying anywhere from $75-$120 a month with Ameritech and decided to give it a try. Since that time I have referred all of my friends and relatives to VoIP. I strongly believe that VoIP is the only way to go for your Michigan telecommunication needs.

When I first switched over to Vonage I was more than a bit skeptical. The only experience I had with Internet Phones or Broadband Phones was talking through my PC. I was worried that the sound quality would not meet my requirements. I was wrong. The quality has been fantastic and the price can't be beat. I went from having a $75-$120 phone bill to a $27-$30 bill with Vonage. Click to see actual Bill.

This website is packed full of information for all types of Michigan VoIP users ranging from the new residential VoIP user to the Michigan business owner. We have every thing you could need including Reviews, Suggestions, User Forum, and How to Manuals.

If there is information regarding Michigan VoIP that is not addressed on this website please contact Jason via email at: Click For Mail

Thanks for visiting us.

 

  5 Most Frequently Asked Questions

  1. Q.  What does VoIP stand for?        A.  Voice Over Internet Protocol
  2. Q.  Does my computer need to stay on?                                                         A.  No, The Cable or DSL modem is the only piece of hardware that needs to remain on.
  3. Q.  How is the sound quality?          A.  Sound quality can vary depending on your internet connection speed, however your current DSL/Cable connection should be sufficient.
  4. Q.   What's the catch? The cost must be an introductory price.           A.There is no catch, the average monthly cost for service is $17-$30 a month including taxes.
  5. Q. Which provider should I use? A.That question needs to be answered by you, all I can do is try and provide information about all Michigan VoIP providers.

Please visit the VoIP Faq's page for more information.

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